BUYING VINTAGE & SECOND HAND
Buying secondhand is to buy second-hand, remember that the products are not new, but small defects or pataina may occur. Naturally, we select the best when we post goods online, but with eg denim is the tolerance for small holes and tearing more accepted than a notch in a porcelain objects. See Article description and images for evaluation.
TERMS & RETURNS
For purchases in store we have a full return policy for 3 days and 7 days right to exchange. This does not apply to special orders, bespoke/customised items or items on sale.
As an online customer, you always have two weeks of open purchase from the day you pick up your package at your local pickup point.
Returns & Fees
All return costs are paid by the customer and be sure to send the goods back in the same condition as when you received it with all labels attached and original packing. Returns of goods without attached labels, or late returns will not be accepted.
To get assistance with your return you can always contact us to request a return label for the same cost as your shipping fee. You will then be sent a link to pay the return label which will be sent to you on e-mail within 24h after the payment is completed.
For a not picked up package returning to the store we charge a fee of 300 SEK.
Our return address is:
Herr Judit Brandstationen
SHIPPING & DELIVERY
Within Sweden the shipping cost is between 65 – 215 SEK (DHL Service Point) depending on the size and weight of the item. +5 SEK for a sustainable shipping with DHL Service Point SEND GREEN
Orders placed before 09.00 is usually processed and sent the same day. Delivery time is between 2-5 days within Sweden.
International shipping is 299 SEK, unless otherwise stated or agreed.
Home delivery / Customised shipping
We have long and good experience with home deliveries within Stockholm City. Home deliveries start at 675SEK within in the city center with additions depending on location and if more than one person is needed to carry the item. We offer help to carry the item in the store at pick-up.
For a price quote on home delivery / customised shipping of larger items please contact us!
PICK UP YOUR ORDER
You can always choose to pick up your order at our Studio located next to the Store at Hornsgatan 64. If you are not able to pick up your order within 3 days please contact the store at firstname.lastname@example.org or by phone.
We are saving following personal data about our customers: Custumer information Name, Lastname, Company/Corporation, E-mail, Social Security Number / Corporate Number, Taxation Number, Adress, ZIP code, City, Country, Phone number. Order information ip-adress, E-mail, Social Security Number / Corporate Number, Taxation Number, Adress, Company, Name, Lastname, ZIP code, City, Phone Number.
As a customer you can, at any time, demand an extract, change or removal of these data.